Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last updated: 7/4/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our voice AI services, or contact us for support.

  • Account information (name, email, phone number)
  • Voice recordings and call data
  • Usage analytics and performance metrics
  • Billing and payment information

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our voice AI services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Train and improve our AI models
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

  • With service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and regular security audits.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Voice recordings may be retained for quality assurance and AI training purposes.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal information
  • Rectify inaccurate personal information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: support@promethais.com